Refund & Returns Policy
Shoppifair is committed to customer satisfaction and provides a straightforward return and refund process designed to give customers confidence when shopping online.
30 Days
Customers may request a return within 30 days of receiving their order.
Refund Processing
After receiving and inspecting the returned item, Shoppifair will notify the customer regarding refund approval. Approved refunds are issued to the original payment method, typically within 10 business days.
Return Eligibility
To qualify for a return, items must meet the following conditions:
- Be unused and unworn
- Include original tags
- Be returned in original packaging
- Proof of purchase or receipt
Non-Returnable Products
Certain products are not eligible for return due to hygiene and safety standards:
Contact support for clarification regarding specific products.
Easy Return Process
Follow these simple steps to initiate your return:
1. Contact Us
Initiate a return by contacting sales@shoppifair.com.
2. Get Instructions
Once approved, we provide instructions and a return shipping label.
3. Ship It Back
Returns sent without prior authorization may not be accepted.
Damaged or Incorrect Items
Inspect orders upon delivery and report defective, damaged, or incorrect items immediately so the issue can be resolved promptly.
Exchanges
For exchanges, Shoppifair recommends returning the original item and placing a new order once the return has been approved.
Expert Support
Shoppifair offers customer support to assist with returns, refunds, and order-related inquiries through its support team.
Need help? Email us at:
sales@shoppifair.com